Options For Returning An Order

You have 7 days to change your mind.

Within seven days of delivery of your order you can contact us at any time to return items.

Returning Items

1) Registering the return request

You must register your request to return an item either by calling Kennedi Boutique

open Monday - Saturday 01652-654585 or by emailling us at info@kennediboutique.com

2) Return Authorisation number

When you confirm your return with us you will be given a return number this number must be

clearly marked on the parcel. If the return number is not stated Kennedi Boutique will not be

able to process your refund.

3) Returning the Product

Items must not have been worn and must bear all the original labels. We advise you to use a

post service that provides a tracking number. Consequently any items that have been

washed and or / worn will not be accepted. The merchandise must be returned at your expense to the following

address.

Kennedi Boutique

33 Market Place

Brigg

North Lincolnshire

DN20 8LD

Three Options Are Available

1) Exchange

Items can be exchanged for another size, subject to availability.You can exchange an item for

another model if the price difference is in your favour it will be refunded to you.

If it is in our favour you will be asked to settle the difference Kennedi Boutique takes care of

everything and initiates your exchange orderaccording to your wishes.

Your new order is automatically reserved for a maximum of 14 days . We will dispatch your order

at our expense when we receive your return.

2) Credit Note Valid for your next purchase

If you do not want to place a new order for the time being Kennedi Boutique will issue you with a credit

note that you can use on your next purchase. We will keep a record of your credit note and automatically

propose it as payment for your next purchase.

3) Refund

If you wish Kennedi Boutique will reimburse you as soon as possible and within 2 weeks of the date of the return.

Refunds will be made to the billing address when you placed your order and using the same method as used for payment. We will refund the full price of articles returned in good condition.

Who assumes the cost of my return and cost of sending the exchange order?

Return postage is at your expense. You are strongly recommended to keep the receipt of postage.

Kennedi Boutique declines all liability in the event of loss or damage to the goods during transit.

However if there has been a mistake with your order for which we are responsible we will refund the

cost of returning the item up to the amount indicated on the proof of delivery.

Kennedi Boutique will assume the cost of sending the new exchange order.